The Ecitizen is a government platform used to access different services by Kenyans. The platform is reported to be down for a few days by social media users. However, after visiting the portal, we can confirm indeed the platform is perfectly working at the moment.
Why Ecitizen is important
The e-citizen platform is important because it is a single point where users can access all government services. Users get to enjoy the convenience and access to information about government online services thus making it quick and easy to use.
Also, users can log in to all government services with one account as long as a citizen has registered with their ID number.
Ecitizen also allows user profile information to be accessed by government agencies making it easier for citizens to be served.
The final reason is that a user is able to make online payments for various government services. For example, instead of going to government offices physically, one can make payment from wherever they are making it convenient for all citizens.
Is Ecitizen hacked?
It is not yet clear if the issues that have been raised are true since there is no official statement from authorities.
For more information, you can visit: https://accounts.ecitizen.go.ke/en/